Full Time -12 months Fixed Term – National Acoustic Laboratories – NSW
It matters more at NAL
- ● Create and maintain up-to-date participant databases
- ● Support project administration in relation to recruitment and communications
- ● Gain skills with Australia’s largest provider of government-funded hearing care
- ● Fixed-term 12-month contract, part time position (hybrid work arrangements)
Want to improve the lives of Australians, no matter who they are? Join us and build a career and future you’ll be proud of.
It matters more at Hearing Australia
Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.
The National Acoustic Laboratories (NAL) is a world leader in hearing research and evidence-based innovation to improve hearing health and transform the lives of people with hearing difficulties. NAL collaborates with organisations around the world to innovate on novel solutions to hearing health services and technology, conducts sophisticated validation trials on treatment benefit, and provides insight into the needs of people with hearing loss and clinicians who treat them. NAL’s research findings are published in leading peer-reviewed journals and its innovations are used worldwide. NAL is the research division of Hearing Australia.
Your opportunity
As an Engagement Officer, you’ll be reporting to the Operations & Finance Manager, and will be responsible for ensuring that NAL participant databases are well maintained. Working side by side with people who go the extra mile, you’ll also love the feeling of helping children and adults who need us. Here’s how you’ll do it:
- Ensure participant databases are well-maintained, regularly updated, and effectively structured
- Develop and implement strategies to maintain engagement with participants, including periodic updates, newsletters, and follow-ups
- Assist study teams with recruitment planning
- Proactively grow the participant database
- Ensure all participant data is managed in line with ethical guidelines, privacy regulations, and organisational policies
- Assist with preparing materials and collateral, including website content, participant newsletters, and promotional campaigns
- Proactively identify opportunities for process improvement and contribute to the optimization of project support procedures
What you’ll bring
We believe the successful candidate will show an understanding of quality, compliance and ethical requirements of working with participant data. You’ll bring:
- Experience in working with similar information (i.e. clinical or research databases)
- Experience in engagement activities
- Experience working in a research environment highly desirable
- Experience in participant recruitment desirable
- An understanding of hearing loss or audiology desired
- Strong written and verbal skills
- Competency in Microsoft applications including Word, Excel and Outlook
What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.
Why Hearing Australia?
There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about:
● How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something
● Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special
● Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.
What does that mean for you?
As an Engagement Officer, you’ll know that every day, your work is helping children and adults who need us. Just ask Sandeep, one of our IT professionals about why they choose to work with us:
“The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven.”
You’ll also enjoy a range of benefits, including:
- Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)
- Paid parental leave
- Free, onsite staff parking
- Employee recognition awards program
- Attractive salary package includes a generous 15.4% superannuation
- Flexible work arrangement opportunities to support work, personal and family commitments
Let’s create the gold standard of hearing care
We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia.
Hearing Australia is an Equal Opportunity Employer and embraced diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.
We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.
We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
